FIND THE RIGHT FIT
Find the right fit.
A comfortable fit makes every adventure better. Use these measurements as a starting point when choosing apparel for your dog.
01
Measure the Neck
Measure around the base of your dog's neck where a collar naturally sits.
02
Measure the Chest
Measure around the widest part of your dog's chest, just behind the front legs.
03
Measure the Back
Measure from the base of the neck to the base of the tail for clothing and coats.
GENERAL GUIDE
Dog Clothing Size Guide
Use your dog's measurements together with the size chart on each product page. Product sizing can vary by style.
| Size | Neck | Chest | Back Length |
|---|---|---|---|
| XS | 8–10 in | 12–16 in | 8–10 in |
| S | 10–12 in | 16–20 in | 10–13 in |
| M | 12–15 in | 20–25 in | 13–17 in |
| L | 15–18 in | 25–30 in | 17–21 in |
| XL | 18–22 in | 30–36 in | 21–25 in |
Important sizing note
This is a general reference guide, not a guarantee of fit. Always check the specific size chart provided on the product page before ordering. If your dog is between sizes, follow the individual product's sizing recommendations.
ORDER TRACKING
Track your order.
Your order is on its way. Here's how to keep an eye on your delivery.
✓
Where's my order?
Once your order has shipped, you'll receive an email with your tracking information. Use the tracking number in that email to follow your package.
Track My Package
01
Place your order
Complete your purchase through our secure checkout.
02
Watch your inbox
We'll send tracking information once your order ships.
03
Follow your delivery
Use your tracking number to check the latest delivery updates.
NEED HELP?
Can't find your tracking information?
If you've received your shipping confirmation but can't locate your tracking information, contact our support team with your order number.
Contact Us
SHIPPING & DELIVERY
Simple, reliable delivery.
Here's what to expect from the moment you place your order until your Waggy Tail Depot package arrives.
01
Order Processing
After you place your order, we begin processing it so your items can be prepared for shipment.
02
Fast US Shipping
Most orders are delivered within 2–5 business days after processing.
03
Tracking Information
Once your order ships, tracking information will be provided so you can follow your package.
GOOD TO KNOW
Before your order arrives
Delivery times can vary depending on the destination, carrier conditions and other factors outside our control.
Please make sure your shipping address is correct before completing your purchase. If you notice an issue with your address, contact us as soon as possible.
If your package appears delayed or you have questions about your delivery, please contact our customer support team with your order number.
NEED TO KNOW
Questions? We've got answers.
Everything you need to know about shopping, shipping, returns and caring for your order.
How long does shipping take? +
Orders are typically delivered within 2–5 business days after processing. You will receive tracking information when your order ships.
What is your return policy? +
We offer a 30-day return policy. Items must meet the applicable return requirements. Please contact us before sending an item back.
How do I choose the right size for my dog? +
Check the sizing information provided on the individual product page. We recommend measuring your dog carefully before selecting a size.
Can I change or cancel my order? +
Contact us as soon as possible if you need to make a change or request a cancellation. Once an order has entered processing or shipping, changes may no longer be possible.
Are your products suitable for all dogs? +
Product suitability can vary depending on your dog's size, age, breed and individual needs. Always review the product information before purchasing.
How can I contact Waggy Tail Depot? +
If you have a question about an order or product, please use the contact information provided on our Contact page.
RETURNS & REFUNDS
Shop with confidence.
Our goal is to make your shopping experience simple, clear and worry-free.
30
Day Return Window
We want you to feel confident when shopping with Waggy Tail Depot. Eligible items can be returned within 30 days.
01
Return Eligibility
To be eligible for a return, items should meet the requirements outlined in our return policy. Products should be returned in their appropriate condition and packaging where applicable.
02
How to Start a Return
Contact our customer support team before sending an item back. Please provide your order number and details about the item you would like to return so we can assist you with the next steps.
03
Refunds
Once your returned item has been received and reviewed, we will process an eligible refund according to our return policy. Processing time may vary depending on your payment provider.
04
Need Help?
If you have questions about a return, refund or an existing order, our customer support team is here to help.